Get the next best thing to sitting next to your visitors with session recordings. See how (potential) customers interact with your website, spot problems, validate ideas and get inspired.
Automatically detects UX issues like broken buttons, form issues and rage clicks. Listen to your customers with event triggered friendly feedback forms. Includes NPS, CES, CSAT dashboards and other reports like text analytics.
Act on feedback with your team with the action center.
One tag to rule them all. Install a small JavaScript tag on your website once and launch feedback collection across every page.
Target specific users or launch surveys event based like on page leave, heavy scroll activity, rage clicks and more
Add small embedded feedback forms like a thumbs up to check if the content you provided is useful. Add campaign and placement data to easily track the results in reports and improve your copy and reduce support tickets.
Collecting feedback is only half the work. Where many survey tools stop here, Smilejet provides you a top tier set of tools to get in-depth insights.
Dive in with AI powered text analytics, NPS, CES, CSAT and summary dashboards to really grasp what is happening in your organization. Uncover actionable steps to improve and stay up to date with customer needs.
Create tasks for teammembers or departments with visual deadlines and attach session recordings for context.
