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Customer Experience
   Listen
Listen to customers at scale on every touchpoint across every channel.
   Observe
Create smooth digital experiences. Automatically discover friction and issues.
Form builder
   Distribute
Show forms and other content to the right person at the right time.
   Analyze
Gain insights with AI sentiment analysis, NPS, CSAT, CES dashboards, and more.
  Rol
Marketing teams
Product teams
Product owners
UX/UI designers
Growth hackers
  Use cases
Measure customer loyalty (NPS)
Measure customer satisfaction (CSAT)
Measure customer effort (CES)
Improve your website
Improve communication
Discover bugs & friction
Listen to your audience
Validate ideas
Convince your team
Unlock high impact changes
   Blog
   Knowledge base
   System status
CUSTOMER EXPERIENCE

Listen

Discover why your product or service is not converting well. Receive real-time, relevant, and actionable feedback that uncovers hidden obstacles. Validate ideas, reduce customer churn, increase adoption, and celebrate success, often.

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CUSTOMER EXPERIENCE

Observe

Virtually sit beside your visitor and see what grabs their attention, where they click, and if they really scroll as far as you hope. Automatically uncover website issues with actionable UX detections, session recordings, and heatmaps.

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CUSTOMER EXPERIENCE

Analyze

Gain insight into what people are talking about with AI-powered text analysis. Guide your strategy with certified NPS, CES, and CSAT dashboards, or create custom dashboards.

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CUSTOMER EXPERIENCE

Distribute

Decide exactly when visitors see your (feedback) form, promotion, or other content. Increase relevance and achieve better responses and higher conversions.

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Form builder

Create forms

Receive orders, signups, contact requests, and more right away. Works on any website, can also be shared via a link, and integrates with over 2000 apps like MailChimp and Google Sheets. Includes question logic, personalization, translations, AI text analysis, and much more. Celebrate your success every day.

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Language

English
Nederlands