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customer_experience
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Form builder
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Measure customer loyalty (NPS)
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Measure customer effort (CES)
Improve your website
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Discover bugs & friction
Listen to customers at scale
Validate ideas
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Products > Overview

What we provide

Gain a competitive edge in a ever more digitizing and competitive world by listening, observing and responding to customers. Smilejet helps you do just that. At scale.

ASmilejet for websites

Get the next best thing to sitting next to your visitors with session recordings. See how (potential) customers interact with your website, spot problems, validate ideas and get inspired.

Automatically detects UX issues like broken buttons, form issues and rage clicks. Listen to your customers with event triggered friendly feedback forms. Includes NPS, CES, CSAT dashboards and other reports like text analytics.

Act on feedback with your team with the action center.

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Smilejet for e-mail

Gain insights in what people feel and think about your newsletters, customer support and sales agents or any other communication you send by email.

Start delivering messages your audience want with feedback for email. Smilejet helps you understand what your audience truly values so you can bring positive change to your campaigns and communication.

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Smilejet for apps (soon)

Designing a great mobile app is hard. You need to know what your audience wants. Smilejet for apps helps you to get a grasp of what your audience truly want, giving you the means to optimize and boost your mobile app.

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